🍪 Cookie Policy – Volt Spoke Ltd
Last updated: 18/05/2026
Volt Spoke Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website www.volt-and-spoke.co.uk (volt-and-spoke.co.uk in Bing) to improve your browsing experience, analyse website traffic, and support essential site functionality.
By continuing to use our website, you agree to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, and understand how visitors use the site.
2. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function. They enable:
Security features
Booking or contact forms
Basic site navigation
You cannot disable these cookies.
Performance & Analytics Cookies
These help us understand how visitors use our site so we can improve it. Examples include:
Pages visited
Time spent on the site
Browser and device type
We only use these with your consent.
Functionality Cookies
These remember your preferences, such as:
Saved form details
Language or region settings
Marketing Cookies
We may use these to:
Show relevant ads
Measure the effectiveness of promotions
We only use these with your consent.
3. Third‑Party Cookies
We may allow trusted third parties to set cookies, such as:
Analytics providers
Advertising partners
Payment processors
These third parties may collect information about your browsing behaviour across websites.
4. Managing Cookies
You can control or delete cookies through your browser settings. Please note: disabling cookies may affect website functionality.
5. Changes to This Cookie Policy
We may update this policy from time to time. The latest version will always be available on our website.
6. Contact Us
If you have questions about our Cookie Policy, contact:
Volt Spoke Ltd Email: help@volt-and-spoke.co.uk Phone: 07482 489766
📄 Terms & Conditions – Volt Spoke Ltd
Last updated: 18/05/2026
These Terms & Conditions govern your use of our website and services. By booking a repair, purchasing products, or using our website, you agree to these terms.
1. Who We Are
Volt Spoke Ltd Clydebank, Scotland, United Kingdom Email: help@volt-and-spoke.co.uk Phone: 07482 489766
2. Services We Provide
We offer:
Bicycle repairs and servicing
Parts replacement
Sales of accessories (if applicable)
We aim to provide accurate estimates, but final costs may vary depending on the condition of the bike and any additional work required.
3. Booking & Repairs
Estimates
We provide repair estimates before starting work. If additional issues are found, we will contact you for approval before proceeding.
Repair Times
Repair times may vary depending on parts availability and workload.
Uncollected Bikes
Bikes not collected within 60 days of completion may incur storage fees. After 90 days, we reserve the right to dispose of or sell the bike to recover costs.
4. Payments
We accept payment via:
Card
Bank transfer
Cash (if applicable)
Payment is due upon collection or drop off unless otherwise agreed.
We do not store card details.
5. Warranty
We provide:
30‑day workmanship warranty on repairs
Manufacturer warranties on parts (where applicable)
This does not cover:
Wear and tear
Damage caused by misuse, accidents, or poor maintenance
6. Liability
We are not liable for:
Pre‑existing damage
Loss of accessories not listed during drop‑off
Damage caused by improper use after collection
Our liability is limited to the cost of the service provided.
7. Website Use
You agree not to:
Misuse our website
Attempt to access restricted areas
Upload harmful or illegal content
All website content is owned by Volt Spoke Ltd.
8. Cancellations & Refunds
Repairs
You may cancel before work begins. If work has started, you may be charged for labour already completed.
Products
If you sell accessories:
Refunds follow UK Consumer Rights Act 2015
Faulty items can be returned within 30 days
9. Personal Data
We handle your personal information in accordance with our Privacy Policy.
10. Changes to These Terms
We may update these Terms & Conditions at any time. The latest version will always be posted on our website.
11. Contact Us
For questions about these Terms & Conditions:
Volt Spoke Ltd Email: help@volt-and-spoke.co.uk Phone: 07482 489766.